AttachmentExtractor[AE]

General Updates/Improvements

• AE Analysis: AE Analysis has updated to output relevant extraction information that was not available before (17290).
  • Depending on the service settings, it can now show:
    • the entities involved,
    • how many attachments each entity has,
    • how many have already been extracted,
    • which ones have failed, and
    • why they could not be extracted.
  • Error and tracing information is displayed as well, if this information is found during analysis.
  • Each service now also writes information regardless of whether it can extract the record being analysed. This ensures that the status in the overview no longer remains on “Waiting” but changes to “Finished”.
• Extraction Analysis/Single Item Extraction: Newly created “Extraction Analysis” and “Single Item Extraction” entries in the online configuration will now be processed within three minutes at most (20490).
• Web Config:
  • Plugin Debugging: To click the “Download” button, you would first have to click the “Show” button.  Now, the “Download” button can be clicked directly (15206).
  • Changed the text that appears in the browser tab from “ptm_attachmentextractor/solutionconfig/SolutionConfig.html” to “AttachmentExtractor Config” (15206).
• Optimized query retrieval behavior when encountering a “MessageSize exceeded” error (10282).

Bug Fixes

• Web Config – Plugin Trace Logs Dialog: Fixed an issue where an error sometimes occurred when checking the “Has Processed Data” checkbox (15206).
• Attachment Extractor Reports: Fixed a join error with ActivityMimeAttachments (21261).
• Fixed an issue where different configured services can delete shared CRM settings (21465).
• Fixed an issue where authentication tokens were not properly released when using FileShare (17626, 18601, 17625, 18600).
• Fixed an issue where curly braces in the connection string would cause a connection attempt to fail (17705).
• Fixed an issue where AttachmentExtractor services were not shutting down correctly when the service connection failed (19450).
• Fixed an error in the SQL query where, when the “excludeExtracted” flag is set to true, an AND condition is missing (18586).
• Fixed an issue where profile validity checks did not catch empty passwords (19158).
• Fixed an OnPremise issue where custom text extraction settings were overwritten if “Extract Note Body” was selected (19249).

Released: 11.11.2026