{"id":57237,"date":"2022-07-05T10:09:12","date_gmt":"2022-07-05T08:09:12","guid":{"rendered":"https:\/\/support.mscrm-addons.com\/?post_type=manual_documentation&#038;p=57237"},"modified":"2023-01-12T15:04:28","modified_gmt":"2023-01-12T15:04:28","slug":"telephoneintegration-client-10-8","status":"publish","type":"manual_documentation","link":"https:\/\/releases.mscrm-addons.com\/index.php\/release\/telephoneintegration-client-10-8\/","title":{"rendered":"TelephoneIntegration Client 10.8"},"content":{"rendered":"<h3>NewFeatures:\u00a0<\/h3>\n<ul>\n<li>\n<p><em>Open new case for unrecognized incoming calls<\/em>: If you want a new case to be opened by every incoming call, the registry key must be modified at:<\/p>\n<\/li>\n<\/ul>\n<p><span style=\"color: initial; font-size: revert;\">Computer\\HKEY_CURRENT_USER\\SOFTWARE\\PTM EDV-Systeme\\TelephoneIntegrationclient2011<\/span><\/p>\n<p>key = value (The key value is extended from just &#8220;<em>account<\/em>&#8220;, &#8220;<em>contact<\/em>&#8221; or &#8220;<em>lead<\/em>&#8221; to &#8220;<em>incident<\/em>&#8220;)<br \/>unknownCallerEntity = incident (The entity name &#8220;<em>incident<\/em>&#8221; stands for &#8220;<em>Case entity<\/em>&#8220;)<\/p>\n<p>As a result of this key, a new &#8220;Case&#8221; record is opened and the incoming phone number is displayed in the &#8220;<em>new_phonenumber<\/em>&#8221; field.<\/p>\n<p>\u00a0<\/p>\n<h3>BugFixes:<\/h3>\n<p>&#8211;<\/p>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"template":"","manualdocumentationcategory":[10],"manual_doc_tag":[],"class_list":["post-57237","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-ti-release"],"_links":{"self":[{"href":"https:\/\/releases.mscrm-addons.com\/index.php\/wp-json\/wp\/v2\/manual_documentation\/57237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/releases.mscrm-addons.com\/index.php\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/releases.mscrm-addons.com\/index.php\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/releases.mscrm-addons.com\/index.php\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":2,"href":"https:\/\/releases.mscrm-addons.com\/index.php\/wp-json\/wp\/v2\/manual_documentation\/57237\/revisions"}],"predecessor-version":[{"id":61562,"href":"https:\/\/releases.mscrm-addons.com\/index.php\/wp-json\/wp\/v2\/manual_documentation\/57237\/revisions\/61562"}],"wp:attachment":[{"href":"https:\/\/releases.mscrm-addons.com\/index.php\/wp-json\/wp\/v2\/media?parent=57237"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/releases.mscrm-addons.com\/index.php\/wp-json\/wp\/v2\/manualdocumentationcategory?post=57237"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/releases.mscrm-addons.com\/index.php\/wp-json\/wp\/v2\/manual_doc_tag?post=57237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}